Privacy and Cookie Policy

TERMS AND CONDITIONS

CAMBRO MANUFACTURING

Website Privacy Notice

Effective Date: 4/1/2022

This Privacy Notice describes Cambro Manufacturing’s ("Cambro" or "we") policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We will from time to time update this Privacy Notice to fulfil our ongoing responsibility to protect your personal data. This notice applies to the personal data collected through this website (the “Website”), regardless of the country where you are located.

1.    Who We Are

Cambro is a U.S.-based manufacturing company supplying products throughout the world. We are headquartered in the California, United States. As an international company, we understand our commitment to privacy extends globally, so we have appointed an internal data protection representative to contact if you have questions or concerns about our data protection policies or practices. If you would like to exercise your privacy rights, please review our section “Exercising Your Privacy Rights,” below.

While Cambro is responsible for the personal data collected via this Website, we are not responsible for links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We encourage you to read the privacy notice of every website you visit.

2.    How We Collect And Use (Process) Your Personal Data

We collect and use different types of data from and about you including:

Information Related to Purchases

·         Contact Information: We collect your first name, last name, job title, company affiliation, email address, billing address, shipping address, and phone number if you provide it.

·         Payment Card Information: If you make a purchase from Cambro through this Website, you will be asked to provide your payment card information into a PCI/DSS-compliant payment processing system we use (operated by a third party).  Cambro does not directly process or store payment card information.

Information We Collect Automatically

·         Device and Usage Information. We may collect information about your browser or device. This information may include the type of device you are using, your operating system, your browser, your internet service provider, your domain name, your internet protocol (“IP”) address, your device, the website that referred you to our website, the web pages of our website that you view (including the date and time you viewed them), the services or functionality you access or use (including the date and time of your access or use), and the subject of the ads you click or scroll over. To collect this information, we may use log files that record events in connection with your use of our services, as well as cookies and similar technologies, such as web beacons embedded in marketing emails to monitor the engagement of recipients.

Communication with Cambro

If you email, write, or call Cambro, we may retain a record of your correspondence and any personal data contained in it for purposes of responding to your inquiry or communication. If you subscribe to communications from Cambro, we will use your personal data to provide those communications. We may record calls for quality assurance purposes. If you opt-out of receiving certain communications, like marketing emails, then we will remove you from our marketing lists, but we will keep a record of your email to ensure that your communication preferences are honored.

Personal data we receive from third parties.

From time to time Cambro may receive personal data about individuals from third parties. This happens if an individual provides information on behalf of another, for example, if a company representative provides the contact information of another representative to receive shipment of a product. We may also collect your personal data from other third parties related to our business operations. For example, a fulfillment supplier may provide information to us about deliveries, payment, or other circumstances related to an individual’s transaction with us.

If we combine or connect non-personal, technical, or demographic data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal data.

Other Uses Of Your Personal Data

In addition to the uses identified above, we may use your personal data for the following purposes:

·         To Provide Our Services: We process certain personal data when you access or use our Website to facilitate the functionality of our Website, including payment processing. We also use personal data to customize your experience and offer recommendations to you based on your experience on our Website.

·         For Improvement of Our Products and Services: We use your personal data to ensure that our Website and services are continually improving and expanding so that we meet and exceed your needs and expectations. This includes using certain personal data to detect, prevent, or investigate fraud or suspicious activity.

·         To Enforce our Terms, Agreements, and Policies: We use your personal data to ensure our terms, policies, and agreements with you and any third parties are enforced.

·         To Comply with Applicable Laws: We use your personal data to comply with laws and regulations applicable to us, including tax and privacy law. We maintain personal data as long as necessary to ensure proper internal administration of our services in compliance with applicable laws and regulations.

·         With Your Consent: We may process certain personal data in order to fulfill any other business or commercial purposes at your direction or with your consent.

3.    Disclosure of Your Personal Data

We may share your personal data with:

·         Any member of our corporate group, which means our subsidiaries and affiliates, including our fulfillment partners located internationally.

·         Business partners, suppliers, service providers, sub-contractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization). Where applicable, we contractually require these third parties to keep that personal data confidential and use it only for the contracted purposes.

·         Third parties to market their products or services to you if you have consented to these disclosures.

·         Advertisers and advertising networks that require the data to select and serve relevant ads to you and others. 

·         Credit reference agencies when required to assess your credit score before entering into a contract with you.

·         To fulfil the purpose for which you provide it.

·         For any other purposes that we disclose when you provide the data.

·         With your consent.

We may also disclose your personal data to third parties:

·         In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

·         To a buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where one of the transferred assets is the personal data we hold.

·         To comply with any court order, law, or legal process, including responding to any government or regulatory request.

·         To enforce or apply our terms of use, purchase agreements, and other applicable agreements.

·         To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection, and credit risk reduction.

We may share non-personal data without restriction.

4.    Consent to Personal Data Transfer

The personal data that you provide us is stored and processed on servers owned by Cambro in the United States. Personal data collected from you will be processed in the United States and elsewhere, including locations outside of the country or jurisdiction where you are located. Regardless of the company or person who processes your information and where it is processed, we will take steps to transfer and protect your information through appropriate safeguards in accordance with applicable data protection laws and this Privacy Notice.  By using this Website, you consent to the transfer of your personal data to Cambro in the United States.

5.    Cookies, Web Beacons and Similar Technologies

We use (and allow others to use) a variety of technologies to collect information about your device and use of our Website. These technologies include first- and third-party cookies, web beacons, JavaScript, entity tags, and HTML local storage. Most web browsers can be programmed to accept or reject the use of some or all of these technologies, although you must take additional steps to disable or control other technologies.

Cookies: Cookies are small data files that are sent from a website’s server and are stored on your device’s hard drive either for only the duration of your visit ("session cookies") or for a fixed period ("persistent cookies"). Cookies contain information that can later be read by a web server.

Web Beacons: Web beacons are small, transparent images that are embedded in web pages, applications, and emails that are sometimes called “clear gifs," “single pixel gifs", "page tags" or “web bugs." We use web beacons to track the web pages you visit, to test the effectiveness of our marketing, and to find out if an email has been opened and acted on.

JavaScript: JavaScript are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.

Entity Tags: Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached" within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.

HTML5 Local Storage: HTML5 local storage allows data from websites to be stored or “cached" within your browser to store and retrieve data in HTML5 pages when the website is revisited.

We may use these technologies on our Website for the following purposes:

·         Functionality: Some of these technologies are required to allow you to access and use our Website and functionality we offer on it. Without their use, our Website would not work properly.

·         Performance Monitoring: Some of these technologies help us analyze and estimate traffic and assess the volume of use of features and functionality on the Website. They allow us to monitor how visitors and customers interact with our Website, and to see how it is performing. Performance monitoring does not involve the use of information that can directly identify an individual, like their name or email address.

·         User Preferences: Some of these technologies enhance the ease of use of our Website and the functionality we make available by accelerating load and refresh times and storing information that you have provided previously.

·         Marketing: Some of these technologies are used to customize your experience on our Website by controlling the promotions, advertisements and other marketing messages that may appear when you access or use our Website or other digital properties.

You may be able to reject cookies, web beacons, entity tags and HTML5 local storage by adjusting the appropriate settings in your browser. Each browser is different, but many browsers have preferences or options that may be adjusted to allow you to either accept or reject cookies and certain other technologies before they are set or installed, or allow you to remove or reject the use or installation of certain technologies altogether. If you want to learn the correct way to modify your browser settings, please use the Help menu in your browser or review the instructions provided by the following browsers: Internet Explorer, Google Chrome, Mozilla Firefox, Safari Desktop, Safari Mobile; and Android browser.

6.    Your Choices
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising:

·         Promotional Offers from the Cambro. You can opt-out of marketing communications by Cambro and/or third parties by clicking on the unsubscribe link in any marketing email, or at any other time by logging into the Website and checking or unchecking the relevant boxes to adjust your account profile's user preferences, or by sending us an email with your request to [EMAIL ADDRESS]. This opt out does not apply to information provided to the Cambro as a result of a product purchase, warranty registration, product service experience, or other transactions.

·         Interest-Based Ads – Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain websites where people can opt out of interest-based advertising from their members. To opt-out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/, or visit the NAI’s opt-out portal available at http://optout.networkadvertising.org/?c=1 .

·         "Do Not Track" Technology – Some newer web browsers have a "Do Not Track" preference that transmits a "Do Not Track" header to the websites you visit with information indicating that you do not want your activity to be tracked. We currently do not respond to browser "Do Not Track" signals, as there is no standard for how online services should respond to such signals. As standards develop, we may develop policies for responding to do-not-track signals that we will describe in this Privacy Notice.

7.    Exercising Your Privacy Rights

The European Union and other jurisdictions’ privacy laws provide certain right to individuals. Depending on your jurisdiction, these may include the following.

·         Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you.

·         Request correction of the personal data that we hold about you.

·         Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.

·         Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party), or where we are processing your personal data for direct marketing purposes.

·         Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you.

·         Request the transfer of your personal data to another party, when possible.

·         Not be subject to automated decision-making producing legal or significant effects on an individual, which we do not engage in.

To submit a request regarding your privacy rights, please see the instructions at the end of this Privacy Policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.

8.    Disclosures for Data Subjects in the EEA, the U.K., and Switzerland

Lawful Bases of Processing – Where we act as a data controller that determines the purposes and means of processing your personal data, such as when we collect, use, and share personal data as described above, we must have a lawful basis for processing for doing so. Our lawful bases for processing personal data include:

·         To conclude or perform a contract with you.

·         For our legitimate business purposes, including to:

o   respond to your customer service inquiries and requests for information;

o   maintain, improve, and analyze our Websites, and the products and services we offer;

o   detect, prevent, or investigate security breaches or fraud; and

o   facilitate the functionality of our Website;

o   to comply with our legal obligations, for example to maintain appropriate records for internal administrative purposes and as required by applicable law, and provide important product safety information and notice of product recalls; and

o   on the basis of your consent, for example to send you via email and other electronic means personalized promotions and special offers or informing you about our brands, products, events, or other promotional purposes. You can withdraw your consent at any time by modifying your promotional preferences in your account, or by contacting us as described in the Contact Us section below.

If you have any issues regarding our compliance with applicable law or regulation, you have the right to lodge a complaint with an EEA supervisory authority. Before you do so, we kindly ask that inquire with use first. You may also contact our Data Protection Officer (“DPO”) at any time at datenschutz@cambro.com.

9.    Data Security

To help protect the privacy of data and personally identifiable information you transmit through use of this Website, we maintain physical, technical and administrative safeguards. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.

10.  Data Storage and Retention

Your personal data is stored by Cambro on its servers in the United States, or those of our service providers located in the EU and UK. We retain data for the duration of a customer’s relationship with us and for a period of time to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

11.  Changes to Our Privacy Notice

We will post any changes we may make to our privacy notice on this page and indicate on the Website home page that we updated this privacy notice. Please check back frequently to see any updates or changes to our privacy notice.

12.  Contact Information

Please address questions, comments, and requests regarding this privacy notice and our privacy practices to: datenschutz@cambro.com

CAMBRO's corporate headquarters are located at 5801 Skylab Road, Huntington Beach, CA 92647.
Germany: CAMBRO Presswerk Köngen GmbH, Kelterstraße 51, 72669 Unterensingen, Germany